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FAQs

0845 130 2481

Client Experience

Yes. Simply log into your account and click on the name of the relevant candidate to track their progress, in real time, 24 hours a day. This provides you with a summary of the checks being carried out and the present status. Any negative results are always reported directly to you.

We cannot conduct any checks without first getting the written permission of the candidate in question. If the candidate is not willing to provide consent, we contact you straightaway.

Yes. We offer internationally compliant screening solutions with multi-lingual support, and provide advice and guidance on the different regulations and availability in each country.

The system is accessible 24 hours a day from anywhere in the world via an internet connection. Simply login to our secure website and enter your candidate’s basic details (name, email address and contact telephone number), select the services required and we’ll take it from there.

Alternatively, contact us on 0845 130 2481 to discuss your specific requirements.

Costs may vary according to the background checks required please contact us to discuss your individual requirements. We have no hidden costs, no setup fees and only charge for what we actually check.

Depending on the level and detail of screening and availability of referees, we aim to return completed UK reports within 3 to 10 working days. Some basic identity and UK credit checks can be completed with 24 hours. International reports may take a little longer and the turnaround times will vary between countries.

Delays will always be communicated to the client along with any negative information and we can provide an interim report if requested.

Candidate Experience

Yes. However, the footprint is only visible to the individual on their credit file. It is not seen by any other companies and therefore is not taken into account when assessing for future credit requests.

Depending on the level, detail of screening and availability of referees, we aim to return completed UK reports within 3 to 10 working days.

Some basic identity and UK credit checks can be completed with 24 hours. International reports may take a little longer and the turnaround times will vary between countries.

It is always essential for employers to carry out an updated check for new employees in order to adhere to their compliance. This ensures that your new employer has the most up-to-date and accurate records for you.

Yes. You can contact us at any time on 0845 130 2481 to ask a member of the team for your login details. In compliance with data protection, we are required to ask some security questions to confirm your identity before we can give you any information regarding your application.

Absolutely not. We have a skilled team of multi-lingual screening administrators who are able to contact any overseas referees to obtain the necessary verifications to complete your screening process.

We conduct a variety of checks but we only carry out the screening checks specifically requested by our clients as part of their screening policy. These checks may include employment referencing, education verification and a criminal check, among others. Your application form will show you which checks have been requested and you will only be asked to provide the information required for us to carry out these checks.

Once you have provided us with all the necessary details to start the referencing process, the information is passed to our experienced screening team to carry out the searches and verifications. This is always done in a timely manner, adhering to strict timeframes and regulations. All personal information is stored securely in accordance with the Data Protection Act.

You will receive an email from CV Insight providing you with your login details for completing our secure online application form within 3 working days (depending on your current circumstances).

Our online application is simple and easy to use, and will clearly outline the information you need to complete, and any necessary documents you are required to upload.

Should we require any more information from you after your application has been submitted, we will be in touch to let you know exactly what we need to move things forward.

Please do not hesitate to contact our candidate liaison team on 0845 130 2481 who will be happy to assist you further.

CV verification and pre-employment screening has become a very important part of the hiring process for many organisations for safeguarding their business, staff and clients.

Our clients engage our services to enhance their recruitment processes. All verification checks are carried out in line with their internal policies.

We would advise you to contact your new employer to discuss this further if you have any concerns or questions.

Fast, Accurate & Reliable
Employment Screening Services

  • Comply With Employment Legislation
  • Appoint The Best Person For The Job
  • Minimise The Risk Of Fraud Or Theft
  • Protect Your Company's Reputation
  • Reduce Re-Recruitment Costs

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